The following terms and conditions apply to any event or workshop from

Last version of the terms and conditions: April 10th, 2018.

1. Scope of the Terms and Conditions

These Terms and Conditions (the “T&Cs”) and any information or policies referred to in this T&Cs sets out the terms on which you may make use of our website (the “Website”), whether as a guest (“you” or “Client” or “Clients”) or as a registered user (“Client” or “Clients). The T&Cs are intended to apply between the Client and Design Sprint SA (“we” or the “Seller”) for any purchase of tickets from this Website.

We may change these T&Cs at any time by amending this page. You should check this page form time to time to take notice of changes we have made, as they are binding on you. Unless a more recent version of the Terms and Conditions has been published, this version shall prevail to any prior version of the T&Cs.

Please read these T&Cs carefully before you start use the site and purchase any tickets. If you use the site and place an order, you indicate to us that you accept to be bound by these T&Cs. You will be asked to confirm your acceptance of these T&Cs upon registration or use. The eventual special conditions applied to some products on the site are also part of the T&Cs. In case of conflict between the special conditions that may appear on the website and these T&Cs the special conditions prevail on the T&Cs.

2. Knowledge of Use of Electronic Communications Means

Users of the website of the Seller herewith confirm to be familiar with the use of electronic communications means and to know the security risks implied by their application. The users undertake to solely make legally acceptable use of the electronic means.

3. Placing an order

The Client can only place a product order through the Website following the procedure of command.

No contract is formed between the Client and the Seller until a further e-mail confirms that the order has been accepted. Payment will be taken into account when we accept your order shortly before dispatch. Only products listed in the confirmation will be included in the contract formed between the Client and the Seller.

All orders are subject to acceptance and availability.

When placing an order you confirm to us that all details you provide to us are true and accurate. The Client must provide a valid e-mail address in order to receive all the communication coming from the Seller.

The Client is responsible to keep his/her address details updated and to be aware of all communication provided by the Seller. All communication send to the Client e-mail address will be considered as received by the Client the day after the delivery. All shipment, transportation and delivery risks are supported by the Client itself.

The Client can indicate a change of the delivery address only if the request has been made 24 hours before the order is delivered to the Client. Otherwise, it is the Client responsibility to ensure the receipt of the product.

4. Ticket Purchase

By purchasing a ticket the buyer accepts the provisions containing security, access and additional regulations related to the event as binding rules. Tickets may only be purchased by use of the official website. Furthermore the buyers take note that in case these regulations are not respected their access to the event will be barred without indemnification.

5. Order validation

You must be 18 years or above and must have completed our registration process before you can make any purchase from the Website. You must ensure that the personal details which you are required to provide when you register on the Website or at any time are accurate, current and complete in all respects. You must also inform the Seller immediately of any changes to that information by updating your personal details either on the Website at this address: [email protected]

The order made by the Client in accordance to article 2 of the T&Cs represents a contract between the Seller and the Client. Once the order has been duly validated by the Client, it cannot be cancelled by the Client. The order shall remain subject to acceptance or refusal by the Seller.

The Seller is free to accept or refuse any order without providing the reason. The Seller will communicate the acceptance or refusal of the order by e-mail to the Client e-mail address (order confirmation).

6. Price

The price of the tickets will be as quoted on the Website. The Seller can change the price of the products at any time. However, the prices related to the order checkout are the ones valuable.

All the prices are quoted in CHF (Swiss francs), Euros or USD. All prices indicated include VAT, if applicable,

7. Payment

Payments are due in advance before the event. It can be made by credit card (Visa, Mastercard and American Express). You must give us authority for payment at the time of order. All cardholder are subject to validation checks and authorization by the card issuer.

The order will be saved and validated as soon as the payment is accepted by the payment system chosen by the Client.

The Client must fill in the registration form in order to purchase and validate an order. All the credit card and Postcard data is protected by Stripe. The number of the card is not sent to the Seller. The advance payment is done through the bank security servers of the card issuer, which is Stripe. That means that any bank data from the Client is directly processed by a third party and does not run through the Website. No data from your credit card is stored, used or processed by the Website.

In no event shall the Seller be held liable for any dysfunction of the payment system, which shall be borne by the Client.

8. Delivery of tickets

All products are delivered to the delivery email address given by the Client. All risks of the delivery, including but not limited to shipment, shall be borne by the Client (losing risk, wrong email address, etc.). The risks pass to the Client when the products are transferred to the transporter or its employees. In case of a wrong delivery address given by the Client, the Seller is not responsible for not being able to deliver the product and any related costs shall be borne by the Client.

The Seller can also cancel an accepted order, without giving any further explanation to the Client. In all cases, the Client rights towards the Seller are limited to the restitution of the advance payment excluding any additional damages.

9. Postponement of an Event

Should an event be postponed the tickets purchased are automatically valid for the new date (postponement date). The buyer of the ticket has no right to return or to exchange the ticket; a respective procedure is excluded by principle. Furthermore the ticket sale can at any time be stopped without further explanation.

10. Ticket transfer

Tickets are not refundable, but they are transferrable. Please consider offering/selling your ticket to a colleague or online. Once you’ve received payment for the ticket, please email [email protected] with the person’s name, email, job title, company and languages spoken and we will re-issue the ticket to the new party.

11. Responsibilities

Any damage to the Client due to the product is expressly excluded. In no event, shall the Seller be liable for any direct or indirect damages.

12. Data protection

By subscribing or registering on, the Client agrees to receive advertisement from and the Website from time to time. The Client can unsubscribe at any moment easily and freely following the procedure on the website. The Seller will collect and process the Client data in order to analyse it and use it anonymously for commercial or promotional purposes.

The Seller can expel at any time a Client from its database without any justification of its decision without warning the Client and without the Client being able to formulate any pretention towards the Seller. This will particularly apply to the Clients that will violate the T&Cs.

The expelled Clients are not authorized to subscribe again under their proper name or any another one, without the prior permission of the Seller.

13. Company contact

Design Sprint SA (Ltd)
Av. d'Ouchy 4
1006 Lausanne

Contact the Seller: [email protected]

14. Jurisdiction and applicable law

This Terms and Conditions and the use of the Website by the Client shall be governed by Swiss law irrespective of the country of delivery of the product. Any dispute, controversy or claim arising under, out of or relating to the T&Cs or, and any subsequent amendments of the T&Cs and the purchase and sales of goods from the Website, including, without limitation, its formation, validity, binding effect, interpretation, performance, breach or termination, as well as non-contractual claims, between the Parties as well as their affiliates, shall be submitted to the exclusive jurisdiction of the Court of Lausanne, Switzerland.

15. Original Text

The Terms and Conditions of the Seller are written in English and French. In case of contradiction between the two languages, the French version shall prevail.